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In 2009, National e-Governance Division was created by the Ministry of Electronics & Information Technology as an Independent Business Division under the Digital India Corporation (erstwhile Media Lab Asia). provides technical and professional support to states and union territories in implementing the National e-Governance Plan (NeGP) of the Government of India.
The immediate tasks for NeGD include programme management of tasks and responsibilities assigned to DeitY under NeGP. It serves as a secretariat to the Apex Committee. It also examines issues such as overall technology architecture, framework, standards, security policy, service delivery mechanism, sharing of common infrastructure etc. NeGD ensures effective citizen engagement and communication with all stakeholders using offline and social media channels. It frames core policies, technical assistance, R&D, awareness and assessment and creation of organization structure. Acting as a central agency for an effective implementation of capacity building, it effectively manages of manpower at SeMTs together with other scheme activities including training, setting up HR policies, etc. With a focus on leveraging technology to revolutionize governance, NeGD steers the division toward achieving its goals of enhancing accessibility, efficiency, and transparency in delivering government services to the citizens of India.
To promote and support the implementation of e-Governance initiatives and projects across various government departments and agencies in the country.
To promote and support the use of information technology and digital solutions for effective and transparent governance encompasses the core mission of the National e-Governance Division (NeGD) in India. Let's break down the key elements of this mission:
Promoting Information Technology (IT)
NeGD actively encourages the adoption and integration of information technology in various aspects of government functioning. This includes the use of computers, software applications, communication technologies, and other IT tools to enhance efficiency, accuracy, and accessibility of government services.
Promoting Digital Solutions
NeGD advocates for the development and implementation of digital solutions to address governance challenges. Digital solutions may include web-based platforms, mobile applications, data analytics, and other technologies designed to streamline processes, improve service delivery, and enhance the overall effectiveness of government operations.
Effective Governance
The use of information technology and digital solutions is aimed at making governance more effective. This involves leveraging technology to optimize processes, reduce bureaucratic hurdles, and improve the overall responsiveness of government services. By promoting efficiency and effectiveness, NeGD aims to contribute to better governance practices.
Transparent Governance
NeGD emphasizes the importance of transparency in government operations. Digital solutions can play a crucial role in making government processes more transparent by providing easy access to information, enabling online transactions, and ensuring accountability. Transparency contributes to public trust and confidence in government institutions.
E-Governance Initiatives
NeGD is involved in supporting and facilitating various e-Governance initiatives. These initiatives encompass a wide range of digital projects aimed at transforming traditional government processes into streamlined, accessible, and citizen-centric services. Examples include online service portals, digital payment systems, and electronic documentation platforms.
Standards and Interoperability
NeGD promotes the development and adherence to standards and interoperability frameworks. This ensures that different digital systems and applications used across various government departments can seamlessly communicate and share information, fostering a more integrated and connected digital infrastructure.